TERMS OF USE

These Terms of Use (“Terms”) govern your access to, and use of, the websites (each, a “Site”) and online services or program operated by or on behalf of the Kulcha King International Restaurants L.L.C / Wakira Investments L.L.C or any and its subsidiaries and affiliated companies and on which these Terms appear. These Terms are a legal and binding agreement between you and Kulcha King International Restaurants L.L.C. Your use of the Site, mobile app, or service indicates your acceptance of these terms. Do not use the Site if you do not agree to be bound by these Terms.

Kulcha King International Restaurants L.L.C strives to ensure that the information contained on the Website is accurate and reliable. However, Kulcha King International Restaurants L.L.C and the Site are not infallible and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to the applicable law, Kulcha King International Restaurants L.L.C makes no representations about the reliability of the features of this Site, the Content (defined below), User Content (defined below), or any other Site feature. You acknowledge that any reliance on such material and/or systems will be at your own risk. Kulcha King International Restaurants L.L.C is not responsible for the information, data, text, or other materials that may appear in the Content or may otherwise be submitted by users. Opinions expressed in the User Content do not necessarily reflect the opinions of Kulcha King International Restaurants L.L.C, and Kulcha King International Restaurants L.L.C does not endorse, and has no control over, User Content. User Content is not necessarily reviewed by Kulcha King International Restaurants L.L.C prior to posting and Kulcha King International Restaurants L.L.C makes no warranties, express or implied, as to the User Content or to the accuracy and reliability of the User Content.

In no event shall Kulcha King International Restaurants L.L.C be liable to any person for damages of any kind under any legal theory, including, but not limited to, any direct, indirect, special, consequential, punitive, or other damages (lost profits, business interruption, or loss of information, programs, or data) resulting from your use or inability to use the Site.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Kulcha King International Restaurants L.L.C, its affiliates, its providers, and its officers, directors, employees, attorneys, and agents from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), and expenses that arise directly or indirectly out of or from: (1) your breach of these Terms; and/or (2) your activities in connection with the Site and/or materials, programs, features, and services made available therein.

CONTACTING US

On certain areas of the Site, you may be given the ability to contact Kulcha King International Restaurants L.L.C by electronic mail, for example, to sign up for services such as e-mail notifications and newsletters. The information that you provide to Kulcha King International Restaurants L.L.C through this Site is governed by Kulcha King International Restaurants L.L.C Privacy Policy.

KULCHA KING INTERNATIONAL RESTAURANT LLC PROPERTY

This Site contains many valuable trademarks owned and used by Kulcha King International Restaurants L.L.C or any of its subsidiaries and affiliated companies. The text, graphics, and html code contained on this Website are the exclusive property of Kulcha King International Restaurants L.L.C (“Kulcha King International Restaurants L.L.C' Content”).

USER-SUBMITTED CONTENT

On certain areas of the Site, you may be able to submit remarks, ideas, images, photos, suggestions, graphics, and/or other materials and content (“User Content”). You acknowledge that you are responsible for whatever material you submit, and you, not Kulcha King International Restaurants L.L.C, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright. By posting, displaying, publishing, or otherwise submitting User Content on or through this Site, you understand and acknowledge that any materials, ideas, or other communications you transmit will not be treated as confidential or proprietary. Furthermore, such User Content will forever be the property of Kulcha King International Restaurants L.L.C and Kulcha King International Restaurants L.L.C is entitled to use the User Content for any commercial or other purpose whatsoever without compensation to you.

ONLINE PURCHASES

Kulcha King International Restaurants L.L.C accepts all major credit cards and debit cards. You understand and agree that your credit card / debit card will be debited when you click on the 'Make Payment' button. Authorization - By entering your credit card information online: 1. You are stating that you are an authorized user of the credit card and that the associated information entered on your user profile or during the checkout page online (account holder name, account number, billing address, etc.) is accurate. 2. You authorize Kulcha King International Restaurants L.L.C to charge the amount displayed to you to your debit / credit card as a result of your purchase. Dishonored Requests for Payments - If your credit card issuer or network does not honor an online payment transaction, then Kulcha King International Restaurants L.L.C will have the right to collect the amount of any such transaction from you.

WEBSITE ACCESS

Kulcha King International Restaurants L.L.C hereby grants you permission to use the Site as set forth in these Terms, provided that: (i) your use of the Site as permitted is solely for your personal, noncommercial use; (ii) you will not copy or distribute any part of the Site in any medium without Kulcha King International Restaurants L.L.C’ prior written authorization; (iii) you will not alter or modify any part of the Site other than as may be reasonably necessary to use the Site for its intended purpose; and (iv) you will otherwise comply with these Terms.

In order to access some features of the Site, you will have to create an account. You may never use another’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. Although Kulcha King International Restaurants L.L.C will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Kulcha King International Restaurants L.L.C or others due to such unauthorized use.

VIOLATION OF THESE TERMS AND REMEDIES

You agree that Kulcha King International Restaurants L.L.C may, in its sole discretion and without prior notice, block and/or terminate your access to the Site, mobile app, programs, and/or services if Kulcha King International Restaurants L.L.C determines that you have violated these Terms or other agreements or guidelines that may be associated therewith. You also agree that any violation, or threatened violation, by you of these Terms constitutes an unlawful and unfair business practice, and will cause irreparable and unquantifiable harm to Kulcha King International Restaurants L.L.C. You also agree that monetary damages would be inadequate for such harm and consent to Kulcha King International Restaurants L.L.C obtaining any injunctive or equitable relief that Kulcha King International Restaurants L.L.C deems necessary or appropriate.

If Kulcha King International Restaurants L.L.C takes legal action against you as a result of your violation of these Terms, Kulcha King International Restaurants L.L.C will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Kulcha King International Restaurants L.L.C. You agree that Kulcha King International Restaurants L.L.C will not be liable to you or to any third party for termination of your access to the Site, mobile app, programs, and/or services as a result of any violation of these Terms.

PERMITTED USERS OF SITE

This Site is directed to persons 18 years of age or older. We do not knowingly collect information from persons under age 18. If you are under 18 years of age, you may not submit any personal information to the Site nor are you allowed to transact. This Site is directed to persons 18 years of age or older. We do not knowingly collect information from persons under age 18. If you are under 18 years of age, you may not submit any personal information to the Site nor are you allowed to transact.

PRICES & PAYMENT TERMS

All prices are in AED (United Arab Emirates Dirham). Prices and specifications are subject to change without prior notice. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

An optional method for online payments in advance using credit card or debit card is provided to the users of the website when placing their order. We accept payments online using Visa and MasterCard credit/debit card in AED (United Arab Emirates Dirham) only.

REFUND POLICY

All requests for a refund will be assessed on a case-by-case basis and the final decision will be made at the management’s discretion. Refunds if agreed with the management will be done only through the Original Mode of Payment.

SECURE ONLINE PAYMENTS

All online payment services are provided by ADIB Merchant Banking. Note that all financial transactions are processed by ADIB Merchant Bankingand that Kulcha King International Restaurants L.L.C does not obtain any sensitive data such as credit card numbers from its users. After confirming an order on our, customers will be forwarded to ADIB Merchant Bankingpayment gateway site to complete a secure online payment directly or from within our website interface and URL. Our ADIB Merchant Bankingaccount is under Kulcha King International Restaurants L.L.C L.L.C and this name will appear on your credit / debit card statement according to the selected method of payment.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

CASH OR CREDIT CARD PAYMENT ON DELIVERY

This option for payment is available for the areas mentioned on the ordering page of the website. The areas of delivery are subjected to change without prior notice. To select the payment on delivery option kindly chose either “Cash on Delivery” or “Credit Card on Delivery” during the checkout process as per your preference.

DELIVERY POLICY

Kulcha King International Restaurants L.L.C will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”. Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

GOVERNING LAW AND JURISDICTION

United Arab Emirates is the country of incorporation & domicile of Kulcha King International Restaurants L.L.C. These terms and conditions shall be governed by and interpreted in accordance with the laws of Dubai and the UAE. Any dispute in relation to these terms and conditions shall be settled by the competent Courts of Dubai.

The headings in these Terms are for your convenience and reference. These headings do not limit or affect this agreement. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

BINDING AGREEMENT

These Terms constitute a binding agreement between you and Kulcha King International Restaurants L.L.C, and are accepted by you upon your use of the Site. This agreement constitutes the entire agreement between you and Kulcha King International Restaurants L.L.C regarding the use of the Site and the features therein. By using this Site, you represent that you are capable of entering into a binding agreement, and that you agree to be bound by these Terms.

DISCLAIMER

UNLESS OTHERWISE EXPRESSED, Kulcha King International Restaurants L.L.C EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

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Get in Touch

Delivery Hotline:
800 585 242

Contact Us:
customercare@kulchaking.com

Catering Enquiries:
+971 5444 34427